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While in the game and on our server simply open chat and input /kit welcome and hit enter to claim it. Only redeemable once per wipe.
In most cases rewards are automatically issued within a few minutes of purchase. Rewards such as titles and storage are available for 30 days after purchase. Once those 30 days have passed, or in the case of chargebacks those rewards will be removed within 24hrs. Abuse of chargebacks will results in a permaban from server. All sales are final!
If you find an answer to this please let us know! Have fun and enjoy the game, meet people, build and survive.